CONTACT ONMONEY

Questions? We’re here to help.

Whether you are exploring your options, following up on an enquiry or simply unsure where to start, our local team is ready to help.

Mon–Fri · 08:00–17:00

START A CONVERSATION

Tell us what you need.

Share a few details and we’ll make sure your message reaches the right ONmoney team.

LOCAL SUPPORT. REAL CONVERSATIONS.

The next step feels easier when someone listens.

From a quick product question to an existing enquiry, our team helps you find the right way forward.

HERE WHEN YOU NEED US

Good support starts with listening.

Choose the contact method that works for you and we’ll help point your enquiry in the right direction.

087 550 6060 · Monday to Friday, 08:00–17:00.

help@onmoney.co.za · Tell us what you need help with.

Share your name, contact details and the product you asked about.

What can we help you with?

Find the right starting point for the question you have today.

Insurance & cover

Questions about car, home, life, funeral, pet or warranty options.

Loans & credit

Help understanding personal loans and suitable borrowing options.

Debt support

A clearer starting point for debt review or debt-clearance enquiries.

Existing enquiries

Follow up, update your details or ask about your next step.

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YOUR QUESTIONS, ANSWERED

Clear answers before you get in touch.

A few helpful answers about reaching ONmoney and what happens after you contact us.

Complete the contact form above, call 087 550 6060 or email help@onmoney.co.za.

The ONmoney support team is available Monday to Friday, from 08:00 to 17:00. Messages received outside these hours are reviewed when the team is next available.

We can help you understand which type of enquiry to submit and connect your request with suitable providers. The final decision remains yours.

Choose Existing application on the contact form and include your name, preferred contact details and the product you previously asked about.

Yes. Contact our support team and explain which details need to change. We may ask for enough information to locate your original enquiry securely.

Your details are used to respond to your enquiry and are handled in line with the ONmoney Privacy Policy. Please share only the information needed for us to assist you.