These terms explain how the ONmoney website and comparison service may be used, and the responsibilities that apply when you submit an enquiry.
Effective date: 21 August 2026
By accessing this website or submitting an enquiry, you agree to these Terms & Conditions. If you do not agree, please do not use the website or proceed with an application.
ONmoney.co.za (Pty) Ltd (“ONmoney”, “we”, “us” or “our”) provides an online comparison, lead-generation and referral service that helps users explore financial and insurance products offered by participating third-party providers.
Unless a service is expressly described otherwise, ONmoney does not itself lend money, issue credit, underwrite insurance or guarantee approval. Product providers remain responsible for their own products, eligibility criteria, underwriting, pricing, advice where applicable, agreements and service.
ONmoney displays the following regulatory identifiers on its website: NCRCP 12960 and FSP 51441. The exact capacity in which a regulated service is provided will depend on the product and provider involved.
You may use the website only for lawful personal purposes. You must not interfere with its operation, attempt unauthorised access, introduce malicious code, scrape protected content, impersonate another person or use the service for fraudulent or misleading purposes.
You must provide information that is accurate, current and complete. You are responsible for reviewing information before submission and telling the relevant provider if anything changes. Inaccurate or incomplete information may delay an enquiry, affect eligibility or result in an offer being withdrawn.
By proceeding, you accept these terms and agree that ONmoney and its principals may share your personal information with qualifying partners to process your enquiry or application and complete necessary checks, including credit, identity, fraud-prevention or underwriting checks where required and lawfully permitted.
You also agree that ONmoney and relevant qualifying partners may contact you by telephone, email, SMS or WhatsApp about the enquiry you submitted. If you do not agree, please do not proceed.
Any comparison result, estimate, illustration, pre-qualification message or indicative quote is not a binding offer unless the provider confirms otherwise in writing. Final approval and terms are determined by the relevant provider after its checks and assessment.
We do not guarantee that every provider or product in the market will be included, that a particular product will be available, or that an application will be approved.
If you accept a product, your agreement is with the relevant provider and is governed by that provider’s terms, disclosures, policy wording, quotation or credit agreement. Read those documents carefully before accepting.
Website content is general information and does not replace personalised financial, legal, tax or insurance advice. Consider your circumstances and obtain professional advice where appropriate before making a financial decision.
ONmoney does not charge users merely for submitting an online comparison enquiry unless a fee is clearly disclosed before it is incurred. A provider may charge premiums, interest, service fees, initiation fees, excesses or other amounts under its own agreement.
The website, brand, layout, written content, graphics and software are owned by or licensed to ONmoney and are protected by applicable law. You may view and use the website for personal purposes, but may not reproduce, distribute or commercially exploit protected material without permission.
We aim to keep the website secure and available but do not guarantee uninterrupted or error-free access. The website may link to third-party sites or services. ONmoney is not responsible for third-party content, availability, security or privacy practices.
To the maximum extent permitted by law, ONmoney is not liable for indirect, special or consequential loss arising from use of the website, reliance on general information, provider decisions or third-party products. Nothing in these terms excludes liability that cannot lawfully be excluded or limits rights under applicable consumer-protection law.
Personal information is processed as described in our Privacy Policy. Cookies and similar technologies are addressed in our Cookie Policy.
We may update these terms when our services, partners or legal obligations change. The updated version applies from the effective date displayed above. These terms are governed by the laws of the Republic of South Africa.
ONmoney.co.za (Pty) Ltd
Telephone: 087 550 6060
Email: help@onmoney.co.za
Service hours: Monday to Friday, 08:00 to 17:00.
